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Warranty
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Client Testimonials |
Warranty PolicyR. C. Tronics, IncorporatedDate: Thursday, July 13, 2022FULL ONE YEAR WARRANTY R. C. Tronics, Incorporated warrants our products to be free of defects from our manufacturing facility, located at; 2573 East Kercher Road, Goshen, Indiana 46528. R. C. Tronics Incorporated will pay for the following if determined a fault occurred during the manufacturing process of affected control. R. C. Tronics Incorporated will pay one-hour of shop posted labor rate to remove and replace the defective R. C. Tronics Inc. control. R. C. Tronics Incorporated will pay ground shipping to and from our manufacturing facility, located at 2573 East Kercher Road. LIMITED ONE YEAR WARRANTY R. C. Tronics Incorporated offers to our customers a limited one-year warranty to affect a repair of our controls on a no charge basis. This warranty period will be determined by year of vehicle / chassis VIN number. PHYSICIAL ABUSE OF CONTROL WILL NOT BE COVERED, i.e.: BURNT OR SHORTED TRACES, etc. Within the limited one-year warranty, R. C. Tronics Incorporated will not be responsible for shipping charges of our controls too or from our manufacturing facility located at 2573 East Kercher Road, Goshen, Indiana 46528. R. C. Tronics Incorporated will not be responsible for the following; vehicle renting, vehicle towing, monetary loss from vehicle use, food, lodging and travel. R. C. Tronics Incorporated will not be responsible for personal injury, loss or damage to property due to installation of products manufactured by R. C. Tronics Incorporated. R. C. Tronics Incorporated will, within thirty days, accept a working, re-saleable product return. All returns will be accessed a 25% re-stocking fee. R. C. Tronics Incorporated will not accept returned controls without an; RMA NUMBER DISPLAYED ON OUTSIDE OF SHIPPING BOX. |
Muncie Transit has been specking the RC Tronics unit for about seven years and we've racked up well over 2 million miles of rugged stop and go city service on them without a single failure. They have been an integral part of drastically improved electrical system dependability in our fleet. We have experienced sharp reductions in electrical system related road calls and believe the RC Tronics product has played a major part in that success. We first tried them on two pilot vehicles and within a very short period of time became believers. We've specified them on all our Para transit vehicles since then.
Ted Gaston, Director of Maintenance, Muncie Indiana Transit Systems (MITS), Muncie, Indiana.
All products manufacured by R.C. Tronics Inc. are warranted to be free of defects and material or workmanship. Liability is limited to repairing or replacing at our factory, without charge, any material or construction defects which become apparent in normal use within the warranty period following the date the equipment was shipped.
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